Professional History

June 2021- PRESENT

• Responsible for providing administrative support to the Associate Chair of Health Equity, Associate professor of Medicine, and Director of GME.

• Administrative support to Assistant Professor & Section Chief, Pulmonary, Critical Care and Sleep Medicine

• Providing administrative support to the Department of Medicine Leadership, Division Directors.

• Providing coverage and administrative support to the Chair of the Department and Chief of Staff's executive assistants.

• Working with the DIMOND faculty, Department of Internal Medicine Organization for Nurturing Diversity, to promote diversity among faculty and residents while facilitating their personal and professional growth

• Prioritizing and ensuring completion of projects and special event

• Planning, coordinating and setting up meetings, events, receptions & conferences; ensuring timely delivery of media facilities, catering and other services.

• Managing calendars and making complex scheduling arrangements involving multiple parties.

• Developing, editing and proofreading presentations, agendas, letters, invitations and other materials.

• Managing confidential documentation.

• Resolving non-routine situations based on established policies.

• Developing, updating and maintaining spreadsheets and databases.

• Managing filing systems, internal mailing processes and procedures; receiving and disseminating incoming mail.

• Performing general clerical duties such as photocopy, fax, mails, ordering office supplies.

• Screening and handling the Department of Medicine’s mainline phone calls.

• Problem solving

Administrative Assitant II/ Secretary, NYU Langone

September 2019- May 2021

• Manage work queues daily to meet deadlines

• Manage six physicians' calendars and scheduling ensuring efficiency of provider's time using EMR system (EPIC)

• Trained at the highest level of confidentiality 

• Assists with expense management spreadsheets for supplies and office demands

• Using elite communication skills to execute the NYU policies

• Working with twenty physicians to develop a good flow for the practice

• Conflict management and well seasoned in de-escalating patient volatile affairs

• Coordinate meetings, gather medical records and authorizations with other departments

• Obtain referrals and authorizations to ensure procedures/visits are paid in full

• Verifying Insurance Benefits and explanation of benefits 

• Attend WebEx meetings & creating powerpoints for staff to inform on new protocols

• Assist pharmaceutical representatives to meet with physicians about new medications